General & Product Enquiries
For product questions, demo requests, and general information about Penguin Scribe.
Contact
Get in Touch
Whether you are ready to request a demo, have a question about the platform, or want to explore a partnership — we want to hear from you. We are a small, focused team and we respond personally.
We aim to respond to all enquiries within 1 business day.
Contact Form
Send Us a Message
Fill out the form below and the right person on our team will get back to you directly. Select your enquiry type so we can route your message accurately.
Direct Contact
Reach Us Directly
Team & Business Enquiries
For partnership discussions, business proposals, and direct team communications.
Phone
Available during business hours (IST). For urgent support or sales discussions.
Enquiry Directory
Not Sure Who to Contact?
Here is a quick guide to getting your message to the right place.
| Enquiry Type | Best Route | Contact |
|---|---|---|
| Demo Request | Contact form (select “Request a Demo”) or direct email | hello@penguinscribe.com |
| General Product Questions | Contact form or direct email | hello@penguinscribe.com |
| Technical Support | Contact form (select “Technical Support”) | hello@penguinscribe.com |
| Billing & Account Issues | Contact form (select “Billing & Account”) or direct email | hello@penguinscribe.com |
| Partnership / Business | Direct email | penguinbiotechteam@gmail.com |
| Press & Media | Direct email | penguinbiotechteam@gmail.com |
| Urgent Matters | Phone | +91 98298 05571 |
Category Contacts
Contact by Enquiry Type
See Penguin Scribe in Action
If you would like a walkthrough of the platform — tailored to your team's workflow and use case — request a demo and we will set up a session at a time that works for you. No commitment required.
Request a DemoEmail: hello@penguinscribe.com
Experiencing an Issue?
If you are an existing Penguin Scribe user or administrator and you are experiencing a technical issue, use the contact form or email us directly with a description of the problem, your account details, and any relevant context. We will investigate and respond promptly.
For platform support within the application, you can also use the built-in Support messaging feature from your Penguin Scribe dashboard.
Email: hello@penguinscribe.com
Questions About Your Plan or Invoice?
For billing queries, plan changes, account cancellations, or invoice requests, reach out directly and include your organization name and registered email address so we can locate your account quickly.
Email: hello@penguinscribe.com
Let's Build Something Together
Penguin Biotechnologies is open to strategic partnerships with healthcare organizations, technology providers, resellers, and industry networks. If you see an opportunity to work together, we would like to hear about it.
Email: penguinbiotechteam@gmail.com
Media Enquiries
For press coverage, interview requests, product announcements, or media kit requests, please reach out to our team directly. We are happy to provide background information, product materials, and access to leadership for comment.
Email: penguinbiotechteam@gmail.com
Social Media
Find Us Online
Follow Penguin Scribe for platform updates, industry insights, and team news.
Response Times
What to Expect After You Contact Us
| Enquiry Type | Expected Response Time |
|---|---|
| Demo Request | Within 1 business day |
| General Enquiry | Within 1 business day |
| Technical Support | Within 1 business day (urgent issues prioritized) |
| Billing & Accounts | Within 1–2 business days |
| Partnerships | Within 2–3 business days |
| Press & Media | Within 1–2 business days |
Business hours: Monday to Friday, 9:00 AM – 6:00 PM IST.
Messages received outside business hours will be picked up the next working day.
Company Information
Company Information
Registered Company
Penguin Biotechnologies PVT LTD
Product
Penguin Scribe — Enterprise Audio Transcription Platform
Product Contact
📧 hello@penguinscribe.com
Team Contact
📧 penguinbiotechteam@gmail.com
Phone
📞 +91 98298 05571
Get Started
Ready to See What Penguin Scribe Can Do?
The fastest way to understand whether Penguin Scribe is right for your organization is to see it in action. Request a demo — we will walk you through the platform with your workflow in mind.