Pricing

Simple, Transparent Pricing Built for Organizations

No hidden fees. No per-transcription surprises. Pick the plan that fits your team — and scale when you are ready.

Save up to 20% with annual billing

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Pricing Tiers

Choose Your Plan

Starter

For small teams getting started with structured transcription workflows.

Small teams and startups that need a governed, professional transcription setup without full enterprise complexity.

₹2999 /month

Monthly billing

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What's Included

Users & Access: 1 User, 1 Admin, RBAC, isolated tenant workspace
Recording: In-browser recording, unlimited sessions, preview, shared tenant library
Transcription: 8 hrs/month (~480 mins), AI pipeline, history/copy tools, management
Formatting: Up to 15,000 words/month, AI-assisted refinement
Platform: Dashboard, notifications, support messaging, user-scoped audit, profile
Security: Firebase Auth, single-device sessions, CSRF + rate limits, CSP + Firestore rules
Support: Standard in-app support + docs/community resources

⭐ Most Popular

Pro

For growing companies that need more capacity, more admins, and more governance.

Mid-size organizations and growing teams needing higher volume and deeper controls.

₹4999 /month

Monthly billing

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Everything in Starter, plus

Users & Access: 2 Users, 2 Admins, per-user roles/permissions, tenant policy controls
Transcription: 16 hrs/month (~960 mins), full management with edit history
Advanced Features: Realtime transcription + isolated recording sessions
Session Recordings: Dedicated session recordings workflow
Realtime Usage Limit: Counted within the same 16 hrs/month transcription quota
Upcoming: Custom template-based easy reporting sessions
Formatting: Up to 50,000 words/month
Platform: Admin user management panel, tenant-scoped admin audit visibility
Notifications & Support: Full lifecycle notifications, admin-level support visibility
Security: Enhanced admin action audit trail + session conflict governance
Support: Priority in-app support, faster SLA response

Enterprise Recommended for Hospitals and Organizations

Enterprise

For large organizations that need custom scale, dedicated governance, and platform-level control.

Large enterprises, hospitals, and organizations that need full customization, isolated infrastructure, and dedicated deployment.

Contact for pricing

Custom agreements based on requirements

Get a Custom Quote

Everything in Pro, plus

Users & Access: Custom user/admin seats, multi-tenant deployment support
Platform: Full governance tooling, optional Superadmin Console, platform-wide audit stream
Deployment & Infrastructure: Isolated database per organization and separately hosted dedicated server for full customizability
Deployment & Integration: Vercel+Firebase guidance, indexing/performance setup, optional Python API support
Realtime Usage Limit: Counted within your agreed monthly transcription-hour quota
Session Recordings: Advanced session recordings with enterprise governance controls
Upcoming: Custom template-based easy reporting sessions
Training & Setup: In-person onboarding, team training, and assisted production setup
Workflow Analysis: Custom workflow analysis and solution design for your organization
Customized Workflow Automation: Tailored workflows that can automate up to 70% of repetitive process load and reduce staff effort
Security: Hardening review, environment tuning, credential audit/rotation guidance
Support: Dedicated channel, agreed SLA, onboarding + ongoing consultation

Plan Comparison

Full Feature Matrix

Feature	Starter	Pro	Enterprise
Users	1	2	Custom
Admins	1	2	Custom
Transcription/month	8 hrs	16 hrs	Custom
Realtime transcription	❌	✅	✅
Realtime transcription usage accounting	Not available	Counted in monthly transcription hours	Counted in agreed monthly transcription hours
Isolated recording sessions	❌	✅	✅
Session recordings	❌	✅	✅
Upcoming: Custom template-based easy reporting sessions	❌	✅	✅
Customized workflow automation	❌	❌	Up to 70% workflow effort reduction
Formatting words/month	15,000	50,000	Custom
In-browser recording	✅	✅	✅
Company recordings library	✅	✅	✅
AI transcription pipeline	✅	✅	✅
Transcription management	✅	✅	✅
Post-transcription formatting	✅	✅	✅
Dashboard	✅	✅	✅
Notifications	✅	✅	✅
Audit logs (user-scoped)	✅	✅	✅
Audit logs (admin-scoped)	❌	✅	✅
Audit logs (platform-wide)	❌	❌	✅
Admin user management	❌	✅	✅
Granular permission controls	❌	✅	✅
Tenant access policy	❌	✅	✅
Support messaging	Standard	Priority	Dedicated
Superadmin Console	❌	❌	✅
Multi-tenant management	❌	❌	✅
Custom onboarding	❌	❌	✅
Deployment support	❌	❌	✅
Custom quote form	❌	❌	✅
Agreed SLA	❌	❌	✅

Billing

Billing Terms at a Glance

Annual Billing: Save up to 20% vs monthly. Billed once per year. Cancel before renewal to avoid next cycle.

Monthly Billing: Full flexibility. Cancel anytime. No lock-in contracts on Starter or Pro.

Enterprise Billing: Tailored agreements with annual contracts, volume pricing, and multi-tenant licensing where needed.

Limit Transparency

How Are Limits Calculated?

Transcription limits are measured in audio processing time per calendar month.

Realtime transcription minutes are deducted from the same transcription-hour limit for your plan.

Formatting limits are measured in words submitted for AI-assisted formatting per calendar month.

	Starter	Pro	Enterprise
Transcription limit	8 hrs/month (≈ 480 mins audio)	16 hrs/month (≈ 960 mins audio)	Custom
Estimated word output	~72,000 words transcribed	~144,000 words transcribed	Custom
Formatting limit	15,000 words/month	50,000 words/month	Custom

Limits reset at the start of each calendar month. Unused allowance does not roll over.

Enterprise Quote

Talk to Us About Enterprise

Every large organization has different requirements. Share your details and we will come back with a tailored proposal.

Full Name *

Work Email *

Organization Name *

Job Title / Role

Team Size *

Expected Monthly Transcription Volume *

Number of Company Tenants Needed

How did you hear about Penguin Scribe?

Anything specific you need?

Thank you — we will review your request and get back to you within 1 business day with a tailored proposal.

FAQ

Pricing Questions, Answered

Can I change plans after signing up?

Yes. You can upgrade from Starter to Pro at any time. Upgrades are pro-rated. Downgrades apply at the end of your current billing cycle.

What happens if I hit my transcription limit?

You will be notified as you approach your limit. Once reached, transcription submissions pause until the next cycle unless you upgrade.

What happens if I hit my formatting limit?

Formatting submissions pause when monthly word limits are reached. Existing content stays accessible. Upgrade when you need more volume.

Are admin accounts counted as users?

No. Admin and user seats are separate counts. Starter includes 1 user + 1 admin.

Can I add more users or admins beyond plan limits?

Additional seats are available on Enterprise. For Starter/Pro, upgrade or request custom enterprise pricing.

Is my data isolated from other organizations?

Yes. Penguin Scribe is multi-tenant with strict data isolation for recordings, transcriptions, users, and settings.

Do you offer discounts for non-profits or educational institutions?

We consider discounted pricing for qualifying organizations. Contact us to discuss eligibility.

What payment methods are accepted?

Accepted payment methods are configured per deployment. Typical options include major cards and bank transfer for annual enterprise contracts.

Is there a contract or minimum commitment?

Starter and Pro can be month-to-month. Annual billing requires a 12-month commitment. Enterprise agreements are customized.

Can I get a demo before committing to a plan?

Yes. Request a demo to see Penguin Scribe in action before choosing your plan.

Trust & Security

Enterprise-grade security and governance for every organization.

🔒 Secure session management — controlled account access with session integrity monitoring.

🛡️ Application protection controls — request validation and abuse prevention safeguards.

📋 Comprehensive audit history — track key user and administrative activities for accountability.

🏢 Tenant-level data isolation — strict separation of each organization’s data and workspace.

🔐 Policy-based access governance — access is granted only through explicitly approved rules.

✅ Reliable production operations — hardened deployment standards designed for business continuity.

Get Started

Ready to Get Started?

Choose the plan that fits your team today. Upgrade when you are ready to scale. Or talk to us directly for a tailored enterprise setup.

Get Started — Starter Get Started — Pro Get a Custom Quote — Enterprise